BigCommerce B2B Specialists
We audit, optimize, and scale BigCommerce B2B stores using native features and smart integrations for maximum efficiency.
ecommerce Strategic Consulting
Transform your ecommerce strategy with expert guidance on architecture, integrations, and optimization. We audit your current setup, identify opportunities, and create roadmaps that align technology with business goals.
Essentials
Ideal for SMBs and Startups
The starting point for small businesses
- Biweekly strategy consultation and reporting
- Basic technology roadmap assessment
- Email and phone/video conference consulting/support
- Basic vendor recommendations with comparison matrix
- Quarterly business review and planning session
- Access to resource library and templates
Professional
Perfect for growing businesses
Support for scaling businesses
- Bi-weekly strategy and analytics reporting sessions
- Comprehensive technology and operational roadmap
- Priority email, Slack + phone support
- Custom vendor selection and negotiation support
- Monthly performance analytics and reporting
- Process optimization and workflow design
- Quarterly strategic planning session (2 hours)
- Discounts on website maintenance packages
Enterprise
For complex transformations
Premium white-glove consulting
- Weekly strategic consulting (6+ hours)
- Dedicated Executive-level ecommerce consultant
- 24/7 priority support (Slack, email, phone, text)
- Custom technology architecture and implementation oversight
- Advanced vendor management and contract optimization
- Executive-level strategic planning and board-ready reports
- Change management and team training support
- Industry-specific compliance and risk assessment
- Custom integrations and specialized project management
- Strategic 2-day on-site Discovery Workshop & action plan
BigCommerce Development
Specialized BigCommerce and BigCommerce B2B Edition development. From improved UX design to headless implementations using Next.js and Vercel, we create stores that convert better and perform faster.
Accelerator
Fast-track to market
Launch in 6-8 weeks with a fixed scope
- Strategic 2-day virtual discovery workshop
- BigCommerce Cornerstone theme customization
- Responsive design (mobile, tablet, desktop)
- Custom fonts, colors, and branding
- Limited page builder widget integration
- Native app store integrations setup
- Shipping and payment gateway configuration
- 30 days of dedicated hypercare support
Scale
Ready to scale your business
Custom solutions for growing businesses
- Comprehensive 2-day on-site discovery workshop
- Fully custom BigCommerce website design
- Responsive design (mobile, tablet, laptop, desktop)
- Unlimited page builder widget integration
- Native and custom app integrations
- Data migration from existing platform
- SEO foundation setup and optimization
- Conversion tracking and analytics setup
- 45 days hypercare support with dedicated Slack
- 3 months post-launch retainer included
Enterprise
For complex transformations
Premium solutions for large organizations
- 3-day on-site discovery and strategy workshop
- Research-tested custom design from ground up
- Responsive design (5 breakpoints including mobile, tablet)
- Custom fonts, colors, and enterprise branding
- Advanced page builder and custom development
- Traditional or headless commerce architecture available
- Enterprise integrations (PIM, OMS, WMS, ERP via Patchworks)
- Custom API development and web applications
- Advanced payment and shipping configuration
- Complete data migration and system integration
- Comprehensive SEO audit and performance optimization
- Staging environments for ongoing development
Why Choose Calashock?
We're not just another agency. We're your strategic partner in ecommerce success.
BigCommerce Specialists
15 years. One platform. Pure BigCommerce expertise.
Conversion Focus
Every decision optimized for website conversion.
Fast Delivery
Clear timelines. No surprises. Predictable delivery.
Ongoing Support
Strategic support for sustained ecommerce growth.
Frequently Asked Questions
How long does each project take?
Accelerator gets you live in 6-8 weeks with our proven framework. Scale projects take 3-4 months depending on your customization needs. Enterprise builds range from 4-8 months based on complexity and integrations.
What's included in the discovery phase?
Every project starts with deep discovery sessions where we map your goals and requirements. Accelerator includes 2 days virtual, Scale includes 2 days on-site, and Enterprise includes 3 days on-site with strategic planning. You'll get a clear roadmap that sets your project up for success.
Can I upgrade my package after starting?
Yes, you can upgrade during discovery. Once development begins, we handle changes through separate scope work. Core package benefits like discovery days and retainer periods apply from your chosen starting point.
What platforms do you work with?
We build exclusively on BigCommerce. Accelerator uses the proven Cornerstone framework for speed. Scale and Enterprise get fully custom development. Enterprise clients can choose traditional BigCommerce or headless architecture.
Do you provide training?
Absolutely. We train your team before launch so you're confident from day one. You'll master content management, order processing, inventory control, and any custom features we've built for you.
What's included in hypercare support?
Hypercare is your safety net post-launch. We handle bug fixes, adjustments, and optimization guidance. Accelerator gets 30 days, Scale gets 45 days with dedicated Slack, and Enterprise includes staging environments for ongoing development.
Do you handle data migration?
Scale and Enterprise include complete data migration from your existing platform. We move your products, customers, orders, and content with full testing. Accelerator can add migration for an additional fee.
What about ongoing maintenance after launch?
Scale includes 3 months of retainer support. Enterprise includes 6 months. After that, we offer flexible monthly retainers to keep your store competitive and secure. See pricing above for package details.
Can you integrate with our existing systems?
Yes. Scale handles native and custom app integrations. Enterprise specializes in complex integrations with PIM, OMS, WMS, and ERP systems using Patchworks, plus custom API development for unique requirements.
What if my project scope changes?
Accelerator has fixed scope to maintain speed and budget. Scale and Enterprise are flexible - we'll provide transparent change requests for any scope additions during development.